Assessor Resource

ICTSUS805
Manage improvements in ICT sustainability

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to improve energy conservation and energy efficiency in information and communications technology (ICT) operations and to encourage changing user behaviour.

It applies to individuals who work in a managerial capacity with a high degree of autonomy and high level of responsibility with excellent communication skills, high level technical management abilities and a broad knowledge of the design of system networks. In this role, individuals research and analyse network management databases, plan changes, diagnose and fix network problems, and report outcomes.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Critically analyse organisation’s ICT assets energy footprint

1.1 Audit and assess level and type of use across range of ICT devices, infrastructure and software

1.2 Audit and establish baselines of ICT energy consumption and other elements contributing to organisation’s carbon footprint

1.3 Assess ICT usage in relation to its contribution to organisation’s business goals and priorities

1.4 Determine critical issues for organisation relevant to ICT usage and carbon footprint

1.5 Assess current ICT usage in relation to sustainable asset management

1.6 Apply industry best practice where appropriate

2. Develop ICT sustainability strategies and policy

2.1 Include goals for reduction of sustainability impacts and equipment life cycle management approaches in organisational policy

2.2 Check policy scope is consistent with industry standards and benchmarks, and amend where necessary

2.3 Ensure policy reflects organisation’s commitment to sustainability as integral part of business planning and business opportunity

2.4 Consult with stakeholders as integral part of policy development, implementation and review processes

2.5 Recommend policy options based on effectiveness, timeframes and cost

2.6 Develop and produce strategies for implementation, monitoring, review and audit as part of policy documentation

3. Formulate technical and behavioural solutions to improve ICT sustainability

3.1 Determine and document hardware, software, network and interface requirements of solutions

3.2 Develop strategies to improve sustainability outcomes, including energy efficiency and alternative energy sources

3.3 Develop guidelines for improving sustainability through asset management

3.4 Document requirements, resource allocations, training needs, hazard controls and implementation timelines for selected strategies, and obtain sign off from relevant stakeholders

4. Monitor and evaluate sustainability data

4.1 Develop criteria for measuring performance improvement

4.2 Identify trends that may indicate need for remedial action and use to promote continuous improvement of performance

4.3 Modify policy and technical solutions in response to data analysis, to ensure improvements are made

4.4 Determine scope, frequency and method of monitoring and reporting in consultation with stakeholders

4.5 Review data to ensure compliance with management of sustainability and legislative requirements

4.6 Document findings and present to stakeholders

Evidence of the ability to:

analyse patterns of information and communications technology (ICT) use

develop policy that complies with regulatory requirements

develop a workable implementation strategy

formulate solutions to reduce ICT based emissions

develop measurable criteria for reviewing improvement.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss energy efficiency and alternative energy sources

assess the risks, hazards and controls associated with sustainable improvements in ICT

outline industry standards

explain the following aspects of IT:

hardware

interfacing

networking

software

describe the legislative framework underpinning sustainability

explain policy development processes and practices

summarise principles, practices and available tools and techniques of sustainability management in the ICT industry

outline relevant International Organization for Standardization (ISO) standards

discuss sustainability from a local, national and international perspective

summarise sustainability including ecological, economic and social issues.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – sustainability field of work and include access to:

relevant government and scientific reports

conference papers

vendor white papers

resources, tools and networking equipment

suitable hardware and software

suitable bandwidth for internet connections

relevant legislation and regulations

manufacturers’ technical specifications

relevant ISO standards.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Critically analyse organisation’s ICT assets energy footprint

1.1 Audit and assess level and type of use across range of ICT devices, infrastructure and software

1.2 Audit and establish baselines of ICT energy consumption and other elements contributing to organisation’s carbon footprint

1.3 Assess ICT usage in relation to its contribution to organisation’s business goals and priorities

1.4 Determine critical issues for organisation relevant to ICT usage and carbon footprint

1.5 Assess current ICT usage in relation to sustainable asset management

1.6 Apply industry best practice where appropriate

2. Develop ICT sustainability strategies and policy

2.1 Include goals for reduction of sustainability impacts and equipment life cycle management approaches in organisational policy

2.2 Check policy scope is consistent with industry standards and benchmarks, and amend where necessary

2.3 Ensure policy reflects organisation’s commitment to sustainability as integral part of business planning and business opportunity

2.4 Consult with stakeholders as integral part of policy development, implementation and review processes

2.5 Recommend policy options based on effectiveness, timeframes and cost

2.6 Develop and produce strategies for implementation, monitoring, review and audit as part of policy documentation

3. Formulate technical and behavioural solutions to improve ICT sustainability

3.1 Determine and document hardware, software, network and interface requirements of solutions

3.2 Develop strategies to improve sustainability outcomes, including energy efficiency and alternative energy sources

3.3 Develop guidelines for improving sustainability through asset management

3.4 Document requirements, resource allocations, training needs, hazard controls and implementation timelines for selected strategies, and obtain sign off from relevant stakeholders

4. Monitor and evaluate sustainability data

4.1 Develop criteria for measuring performance improvement

4.2 Identify trends that may indicate need for remedial action and use to promote continuous improvement of performance

4.3 Modify policy and technical solutions in response to data analysis, to ensure improvements are made

4.4 Determine scope, frequency and method of monitoring and reporting in consultation with stakeholders

4.5 Review data to ensure compliance with management of sustainability and legislative requirements

4.6 Document findings and present to stakeholders

Evidence of the ability to:

analyse patterns of information and communications technology (ICT) use

develop policy that complies with regulatory requirements

develop a workable implementation strategy

formulate solutions to reduce ICT based emissions

develop measurable criteria for reviewing improvement.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss energy efficiency and alternative energy sources

assess the risks, hazards and controls associated with sustainable improvements in ICT

outline industry standards

explain the following aspects of IT:

hardware

interfacing

networking

software

describe the legislative framework underpinning sustainability

explain policy development processes and practices

summarise principles, practices and available tools and techniques of sustainability management in the ICT industry

outline relevant International Organization for Standardization (ISO) standards

discuss sustainability from a local, national and international perspective

summarise sustainability including ecological, economic and social issues.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – sustainability field of work and include access to:

relevant government and scientific reports

conference papers

vendor white papers

resources, tools and networking equipment

suitable hardware and software

suitable bandwidth for internet connections

relevant legislation and regulations

manufacturers’ technical specifications

relevant ISO standards.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Audit and assess level and type of use across range of ICT devices, infrastructure and software 
Audit and establish baselines of ICT energy consumption and other elements contributing to organisation’s carbon footprint 
Assess ICT usage in relation to its contribution to organisation’s business goals and priorities 
Determine critical issues for organisation relevant to ICT usage and carbon footprint 
Assess current ICT usage in relation to sustainable asset management 
Apply industry best practice where appropriate 
Include goals for reduction of sustainability impacts and equipment life cycle management approaches in organisational policy 
Check policy scope is consistent with industry standards and benchmarks, and amend where necessary 
Ensure policy reflects organisation’s commitment to sustainability as integral part of business planning and business opportunity 
Consult with stakeholders as integral part of policy development, implementation and review processes 
Recommend policy options based on effectiveness, timeframes and cost 
Develop and produce strategies for implementation, monitoring, review and audit as part of policy documentation 
Determine and document hardware, software, network and interface requirements of solutions 
Develop strategies to improve sustainability outcomes, including energy efficiency and alternative energy sources 
Develop guidelines for improving sustainability through asset management 
Document requirements, resource allocations, training needs, hazard controls and implementation timelines for selected strategies, and obtain sign off from relevant stakeholders 
Develop criteria for measuring performance improvement 
Identify trends that may indicate need for remedial action and use to promote continuous improvement of performance 
Modify policy and technical solutions in response to data analysis, to ensure improvements are made 
Determine scope, frequency and method of monitoring and reporting in consultation with stakeholders 
Review data to ensure compliance with management of sustainability and legislative requirements 
Document findings and present to stakeholders 
Audit and assess level and type of use across range of ICT devices, infrastructure and software 
Audit and establish baselines of ICT energy consumption and other elements contributing to organisation’s carbon footprint 
Assess ICT usage in relation to its contribution to organisation’s business goals and priorities 
Determine critical issues for organisation relevant to ICT usage and carbon footprint 
Assess current ICT usage in relation to sustainable asset management 
Apply industry best practice where appropriate 

Forms

Assessment Cover Sheet

ICTSUS805 - Manage improvements in ICT sustainability
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